More Than Tires
Relieve All of the Unwanted Pressure
Identifix helps your shop offer more than just tires. We provide your technicians with our confirmed fix database to perform true vehicle repairs. We give your staff Factory Maintenance Schedules to help upsell additional services and appointments. And we also help craft targeted marketing campaigns designed to bring customers back to your store.
Real Fixes from Real Techs
Search Direct-Hit’s 3,500,000+ technician submitted, verified and confirmed fixes by vehicle, symptom, or OBD II code to get right to the fix you need.
Increased Customer Retention
Bring customers back to your shop again and again with expert-designed marketing campaigns.
Offer More Services
Pull up Factory Scheduled Maintenance programs for any vehicle in Direct-Hit in less than a minute to upsell and schedule your customer on the spot for manufacturer-recommended service.
More Accurate Parts and Labor Times
Find full labor and parts information from OEMs, MOTOR, and Chilton that covers 50+ years of vehicle makes and models.
A Full Suite of Solutions for a Full Bay of Vehicles
Efficiency is the name of the game. Get the right solutions to give your tire center an edge when it comes to vehicle repair, customer service, and retention marketing.
What our customers are saying
“Having access to dealer information is key to our business, and the amount of information available in Identifix with OEM Direct is staggering. Using our other online resource can sometimes be cumbersome and tedious, but accessing diagnostic and repair information in Identifix’s Hotline Archives is incredible. I am a big believer that the person with the most information wins, and we look forward to our continued relationship with Identifix.”
David Dansereau, LAD’s Auto Calgary, Alberta
“We currently have a group of 15 stores and introduced Identifix to all of them nearly three years ago. Direct-Hit has increased our service closing ratios, and also helped to decrease costly errors in the estimates.”
Brenda Daniels, Hertrich Family of Automobile Dealers
“Identifix has been a great time saver for my techs and has allowed us to repair vehicles that we would have otherwise turned away. The new OEM information is easy to find and now makes it possible for us to complete even more repairs. I recommend this tool to any shop owner.”
Glenn Mitchell, Sav-Mor Auto Clinic Orem, Utah