More than tires
Relieve All of the Unwanted Pressure
Identifix helps your shop offer more than just tires. We provide your technicians with our confirmed fix database to perform true vehicle repairs. We give your staff Factory Maintenance Schedules to help upsell additional services and appointments. And we also help craft targeted marketing campaigns designed to bring customers back to your store.
Real Fixes from Real Techs
Search Direct-Hit®’s over 3 million technician submitted, verified and confirmed fixes by vehicle, symptom, or OBD II code to get right to the fix you need.
Increased Customer Retention
Bring customers back to your shop again and again with expert-designed marketing campaigns.
Offer More Services
Pull up Factory Scheduled Maintenance programs for any vehicle in Direct-Hit in less than a minute to upsell and schedule your customer on the spot for manufacturer-recommended service.
More Accurate Parts and Labor Times
Find full labor and parts information from OEMs, MOTOR, and Chilton that covers 50+ years of vehicle makes and models.
Improve Efficiency
A Full Suite of Solutions for a Full Bay of Vehicles
Efficiency is the name of the game. Get the right solutions to give your tire center an edge when it comes to vehicle repair, customer service, and retention marketing.