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Automotive Factory Maintenance Plans

Give Your Customers More


With Direct-Hit, you get everything you need to educate your customers on the benefits of regular vehicle maintenance to provide them with more services to keep them safe on the road.


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Sell Mileage-Based Maintenance

Show your customers manufacturer-recommended maintenance based on their vehicle’s current mileage, or a combination of dashboard and time/distance schedules. You can also update the plan automatically by selecting customer-specific options, such as dusty or severe driving conditions.

Sell Catch-up Maintenance

Show your customers manufacturer-recommended maintenance based on their vehicle’s current mileage, or a combination of dashboard and time/distance schedules. You can also update the plan automatically by selecting customer-specific options, such as dusty or severe driving conditions.

Sell Next-Scheduled Maintenance

Every service visit represents an opportunity to follow up and schedule your customer’s next appointment. Once they see how routine maintenance improves their gas mileage and prevents bigger ticket repairs, you’ll have a customer for life!

“I would like to thank Identifix for adding the new OEM sections to the web site. Right away I noticed how much more information was available. The component locator was always nice but now way better with actual factory pics. The tear down and removal procedures are much needed as cars change and I can hardly keep up with them. Wiring diagrams are also nicer and more complete. I’m still finding new portions to the site that I haven’t used before. European information is always at a premium so I hope to see more from that too. Keep up the good work!”

Keith Noel, Noel Automotive
West Branch, Iowa


Where Speed Meets Precision

Experience the all-new Direct-Hit® Mobile experience through your phone or tabet. Combined with your PC and access to a our live help carline of certified specialists, Direct-Hit is the perfect solution for your shop to improve shop efficiency and technician productivity.

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Find the Right Fix Faster

Search Direct-Hit’s over 3 million technician submitted, verified, and confirmed fixes by vehicle, symptom, or OBD II code to get right to the fix you need.

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Advanced Functionality

Access OEM Repair Information

When you find your fix, you’ll also get OE Service Manuals, R&R procedures, TSBs, DTCs, and more to help you finish the repair with confidence.

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Find the Right Wire Quicker

Identify complex circuits using interactive, full color wiring diagrams. Easily trace wires across multiple pages and connected components saving valuable diagnostic time.

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More Accurate Parts and Labor

Access full labor and parts information from OEMs, MOTOR, and Chilton that covers 50+ years of vehicle makes and models.

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Direct-Hit® DIY

Direct-Hit ® DIY is specifically designed for personal vehicle owners or hobbyists. It gives you access to professional repair information for 1 vehicle. Specify your make and model and buy now.

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