Make More Money with Identifix Auto Repair Shop Solutions
Identifix offers a one-stop shop of solutions that empower auto repair shops to grow and become more profitable. Our solutions are designed to help auto repair shop in 4 key areas of their business: Diagnostics and Repair, Shop Management, Digital Marketing, and Auto Technician Training.
Working with Identifix’s technical and services experts, your business will be supported in ways that directly impact your shop’s performance.
Auto Repair Shops: Identify The Fix Fast
Diagnostic and Repair Information all-in-one-place
Stop changing pages or book marking to save your information! With Direct-Hit®, all your needed OEM information, wiring diagrams, testing procedures, maintenance schedules, parts and labor time guides, and user confirmed fixes are all accessible from one page!
Identifix Shop Manager
Better technology creates better customer experiences
Identifix Shop Manager (ISM) auto repair shop software is a cloud-based system designed to simplify auto shop management. ISM empowers auto repair shops to be able to quickly generate repair orders, management jobs and review inventory, helping them run more efficiency and profitably. Shop’s can easily generate profitable repair orders that provide helpful detail to customers.
Achieve Your Marketing Goals
Enhance your marketing effectiveness
Get a comprehensive marketing platform that provides rapid deployment across key channels like email, print, Facebook, and display advertising.
With On Demand from Identifix, you have access to an extensive selection of customizable coupons, complete with critical disclaimers and expiration dates to draw consumers to your shop and keep your offers front and center of your customers.
One Place for Automotive Repair Training and Diagnostic Repair Information
Direct-Hit® Pro Academy with Mobile
A complete auto repair solution for shops combining the professional auto repair information of Direct-Hit® Pro, access to ASE-certified live help carline specialist, and a full library of professional online automotive training courses available from your PC or mobile device. Pro Academy supports professional growth through ongoing education. Technicians save shop time by quickly finding the information they need, as well as having direct access to a professional library of over 350 5-15 minute repair training modules organized into courses.
For auto repair shops, using Direct-Hit® Pro Academy with mobile means more cars, less time, less turnover, and increased performance from their technicians.
Bundle with Identifix Shop Manager!
Accelerate Business Growth with the Support of a Call Center Solution
Supplement your phone call conversations with Identifix’s XpertCX inbound call solutions so you never miss another inbound opportunity!
- Customized solutions to mirror your rules and processes
- Dynamic, customized call scripts
- 24/7, 365-day operation
- Service scheduler integrations
- Real-time email ADF integrations with your CRM
- Bilingual Spanish and English associates
Grow Your Business with Service Suite
Retain current customers, win back old customers and delight new ones with Service Suite concierge pick-up and delivery!
