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Auto Repair Shop Management

Streamlined, Simplified, and More Profitable

Identifix Shop Manager simplifies shop management for auto repair shops large and small to help them run more efficiency and profitably.

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Shop Management

Identifix Shop Manager

Better technology creates better customer experiences

Identifix Shop Manager (ISM) auto repair shop software is a cloud-based system designed to simplify auto shop management. ISM empowers auto repair shops to be able to quickly generate repair orders, management jobs and review inventory, helping them run more efficiency and profitably. Shop’s can easily generate profitable repair orders that provide helpful detail to customers.


About us

Identifix, a Solera company, supplies a suite of products that help auto repair shops grow their business and become more profitable. For repairs, our flagship Direct-Hit® auto repair information software offers over 3 million technician confirmed fixes, OEM manuals, wiring diagrams, labor guides, as well as a full library of helpful automotive training modules. We also provide technician-to-technician support from our live Direct-Help experts who offer 1-on-1 automotive repair and diagnostic assistance. For shop management, we offer industry leading Identifix Shop Manager platform. For digital marketing, we offer a full suite of services that help shops find new customers and communicate with current ones.


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For Repair Shops

Increased Accuracy, Increased Satisfaction

Identifix offers a full site suite of solutions to help your business repair more vehicles faster, increase repeat business and run a more efficient shop.


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Direct-Hit® DIY

Direct-Hit ® DIY is specifically designed for personal vehicle owners or hobbyists. It gives you access to professional repair information for 1 vehicle. Specify your make and model and buy now.