Peak Performance
Better Repair Information, Simplified Shop Management
Identifix helps your repair shop run at peak performance with tools for both technicians and managers. Give your technicians the confidence to take on any task with the industry’s largest source of repair information and unlimited access to a team of L1 Master Techs ready to provide help with any issue on any vehicle. Give your front office tools to make it easier to manage customer appointments, estimating, invoicing, and record keeping.
Where Speed Meets Precision
Experience the all-new Direct-Hit® Mobile experience through your phone or tabet. Combined with your PC and access to a our live help carline of certified specialists, Direct-Hit is the perfect solution for your shop to improve shop efficiency and technician productivity.
Faster, More Accurate Repairs
Direct-Hit gives your techs access to over 3,500,000 technician submitted, verified, and confirmed repairs that help get right to the fix they need.
Consultations from Certified Experts
Direct-Help provides a team of L1 Master Techs that your staff can call on at any time for repair advice on any vehicle in the shop.
More Repeat Business
Pull up Factory Scheduled Maintenance programs for any vehicle in Direct-Hit in less than a minute to upsell and schedule your customer on the spot for manufacturer-recommended service.
Simplified Shop Management
Powerful tools that make customer management, estimating, invoicing, and reporting simple.
For Repair Shops
Increased Accuracy, Increased Satisfaction
Identifix offers a full suite of solutions to help your business repair more vehicles faster, increase repeat business, and run a more efficient shop.
Improve Services & Customer Experiences
