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Identifix Shop Manager Software

Transform Your Shop

Identifix Shop Manager simplifies shop management for auto repair shops large and small to help them run more efficiency and profitably.

Auto Repair Shop Management

Streamlined, simplified, and more profitable


Identifix Shop Manager (ISM) auto repair shop software is a cloud-based system designed to simplify auto shop management. ISM empowers auto repair shops to be able to quickly generate repair orders, manage jobs, review inventory, and help them run more efficiently and profitably. Shops can easily generate profitable repair orders that provide transparent line items and information for their customers.

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Grow Sales Icon

Grow Sales

Parts Optimizer
Advanced Analytics

Advanced Functionality

Improve Efficiency

Digital Inspections
Shop Capacity
Digital Workflow
Employee Management

Customer Satisfaction Icon

Customer Satisfaction

Digital Messaging
Customized Repair Orders
Remote Payment Options

Advanced Functionality

Advanced Functionality

Service History
Past Recommendations
QuickBooks® Integration
Direct-Hit® Pro Integration

Identifix Shop Manager

Better technology creates better customer experiences


Boost your customers’ satisfaction by improving how they interact with your business. Identifix Shop Manager software provides auto repair shops with a best-in-class auto shop management solution designed to improve your customer’s interactions with your shop. By using text and email, customers are easily able to get repair order information and enjoy mobile payment options.

Clearly Communicate With Customers

Improve Customer Trust Through Transparency


Communication with customers is vital for building trust, providing clarity and transparency, managing expectations, addressing concerns, and ultimately delivering excellent customer service. Auto repair shops that prioritize effective communication are better positioned to succeed in a competitive market and foster long-term relationships with customers.

Auto Repair Shop Data

Keep Your Business Running Smoothly


You company information is everything. Identifix makes it easy and safe to change systems without losing any data. A dedicated Team assists you all the way throughout the process to ensure no data is lost, your team is trained and prepared, and your new processes are customized and ready to go!

2 Men looking at Auto Repair Shop Data on computer

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We Want To Hear From You

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Direct-Hit® DIY

Direct-Hit ® DIY is specifically designed for personal vehicle owners or hobbyists. It gives you access to professional repair information for 1 vehicle. Specify your make and model and buy now.