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DIRECT-HELP

Expert Help on Your Toughest Vehicles

1-on-1 consulting for professional shop owners and technicians seeking a trusted second opinion and additional expertise on tough diagnostic issues.

1-800-745-9649
help when you need it

Call on a Team of L1 Master Techs

DIRECT-HELP is a team of L1 Master Techs that provide live technical assistance on your toughest vehicles. We have a specialist for every manufacturer, so no matter what you’re working on you’ll be connected with an expert for that vehicle.

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When the Usual Suspects Aren't the Problem

Our experts can pick up where your initial testing leaves off. If every test still has you running up against a wall, our team can work with you to find the right diagnosis so you can get on to the repair.

When You Need a Trusted Second Opinion

Sometimes, it’s good to have a trusted second opinion–especially before installing a costly part. DIRECT-HELP can help you quickly confirm you’re on the right track.

When You Don’t Want to Turn Away a Job

Instead of turning down jobs for unfamiliar vehicles or problems, you can supplement your knowledge with DIRECT-HELP to take on the job and be ready for similar jobs in the future.

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Get Help on that Vehicle Right Now

Our DIRECT-HELP team is ready to help you with any vehicle. Learn how you can get your first call for free.

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