The Repair Hotline will be closed on Monday, May 28th for the US Memorial Day Holiday. Hotline calls placed and requests for Service Manual information submitted after 7:00 p.m. CDT Friday, May 25th will be responded to on Tuesday, May 29th.

Notice to all Direct-Hit and Direct-Shop Subscribers:

We will be performing some planned maintenance on the Direct-Hit & Direct-Shop platforms starting Saturday, June 2nd at 9:00pm Central (CDT) until Sunday, June 3rd at 9:00am Central (CDT). During this time, access to the applications will be unavailable.

We strive to offer our customers the highest levels of service and availability and it is necessary to perform infrastructure updates to ensure that reliability continues. We’re trying to limit this downtime as much as possible and schedule it during a time when it will have the least impact on our customers. We also strive to keep longer planned maintenance windows like this one to a minimum and schedule them for low-traffic hours.

We apologize for any inconvenience.

Thank you for continuing to be our valued customer.