Skip to main content

Identifix is #1 ShopMonkey Alternative for Auto Repair Shop Management

Discover the top alternative to ShopMonkey with Identifix Shop Manager, offering unique features and advantages unmatched by other solutions. Experience the Identifix difference—request a live demo today!

We make it easy!
Get up and running quickly, whether you are new to shop management or switching from another provider.

No down time | No lost data | Personalized onboarding

Request a Demo

Identifix Shop Manager vs ShopMonkey: Feature Comparison

FeaturesIdentifix Shop ManagerShopMonkey
Unlimited Repair Orders
Global Canned Jobs 
Service history and recommendations are visible in all MSO locations 
Integration with Accounting Programs
Integration with leading CRM systems for automotive aftermarket
Embed Images & Videos throughout the program – not only when using Digital Vehicle Inspection (DVI)
Analytics reporting & query building with specialized business intelligence tool
CARFAX Integration
Seamless parts procurement
Multi-Locations (MSO)
Integrated with Direct-Hit diagnostic and repair information 
Bundled pricing for shop management & repair information 

Auto Repair Shop Management Software

Streamlined, simplified, and more profitable

 

Identifix Shop Manager (ISM) auto repair shop management software is a cloud-based system designed to simplify auto shop management. ISM empowers auto repair shops to be able to quickly generate repair orders, manage jobs, review inventory, and help auto shops run more efficiently and profitably. Shops can easily generate profitable repair orders that provide transparent line items and information for their customers.

Benefits of Shop Management Software

Grow Sales Icon

Grow Sales

Seamlessly generate accurate and detailed estimates optimized for the parts and services involved. Integrate effective inventory management with the ability to review key business metrics, allowing you to tailor your business model to your customers’ needs.

 

  • Estimates
  • Parts Optimizer
  • Inventory
  • Advanced Analytics
Advanced Functionality

Improve Efficiency

Approach daily shop management with proven workflow strategies, from providing customers with digital inspections they can review at any time to maintaining a steady yet manageable flow of repair orders to keep your employees performing at peak efficiency.

 

  • Digital Inspections
  • Shop Capacity
  • Digital Workflow
  • Employee Management
Customer Satisfaction Icon

Customer Satisfaction

Modernize customer interactions with convenient and flexible solutions. Craft custom-tailored repair orders of recommended or performed services and offer customers the benefit of paying their bills remotely to streamline the pick-up process.

 

  • Digital Messaging
  • Customized Repair Orders
  • Remote Payment Options
Advanced Functionality

Advanced Functionality

Gain a full picture of the repairs done on individual vehicles, including past notes on recommended services. Connect Identifix Shop Manager to Quickbooks® or bundle with Direct-Hit® Pro to better serve customers from a singular superior ecosystem.

 

  • Service History
  • Past Recommendations
  • QuickBooks® Integration
  • Direct-Hit® Pro Integration

How Does Auto Shop Management Software Work?

Perhaps one of the more versatile tools available to auto shop owners, shop management software fosters clear and effective communication at various touchpoints in the customer’s journey. Aimed at cultivating customer trust, increasing efficiency, performance, and productivity, and enhancing cash flow, auto shop management software represents a critical element of high-level customer relationship management.

 

Auto mechanic software solutions provide service advisors with a user-friendly interface that’s intuitive and navigable, from scheduling appointments to closing out invoices. Employees can engage customers with timely estimates crafted through a review of past recommendations. In addition, inventory management functions ensure all components are available to prevent delays.

 

Service managers can also implement automotive shop management software to configure work schedules, oversee parts optimization processes, and curate technician expertise based on incoming repair orders. Seamless integration with other key programs and platforms can also set shop management software apart. However, the true test of these programs stems from tracking and analyzing key performance indicators to identify underperforming metrics and adjust accordingly.

Identifix Shop Manager

Better shop management software creates better customer experiences

 

Boost your customers’ satisfaction by improving how they interact with your business. Identifix Shop Management software provides auto repair shops with a best-in-class auto shop management solution designed to improve your customer’s interactions with your shop. By using text and email, customers are easily able to get repair order information and enjoy mobile payment options.

Clearly Communicate With Customers

Improve Customer Trust Through Transparency

 

Communication with customers is vital for building trust, providing clarity and transparency, managing expectations, addressing concerns, and ultimately delivering excellent customer service. Auto repair shops that prioritize effective communication are better positioned to succeed in a competitive market and foster long-term relationships with customers.

Bundle & Save on Identifix Products

Maximize value and efficiency

 

Combining products saves money, time, and effort while ensuring compatibility and receiving additional value-added benefits. This not only saves time but also reduces the complexity of managing multiple suppliers and contracts. Identifix products are designed to complement and work together. Get an Identifix advantage by bundling our products together!

Learn More

Schedule a demo
×

We Want To Hear From You

Request a demo and see how we can improve your business.

"*" indicates required fields


Ă—

Direct-Hit® DIY

Direct-Hit ® DIY is specifically designed for personal vehicle owners or hobbyists. It gives you access to professional repair information for 1 vehicle. Specify your make and model and buy now.

BUY NOW