Common GMC Issue: No Crank Does Not Start

Make: GMC | Model Example: 2016 Sierra | Avg. Mileage: 52807 | Job Number: 623861

Repair Issue:

No Crank – Does Not Start

Cause:

Master Electrical Component List

Customer Concern:

No crank. When the starter relay is bypassed the engine will not start and run. No Engine Control Module (ECM) DTCs. No Body Control Module (BCM) DTCs. No Theft Deterrent Module (TDM) DTCs. The scan data indicates a “Crank Request” is present. The “Starter Relay Command” is Off. The data also indicates the transmission is in Park.

Test/Procedure:

1. With the key on, engine off, verify battery voltage is present on the Fuse F34 in the X50A Fuse Block Underhood.
2. If OK, verify battery voltage present on the Fuse 32 in the X51L Fuse Block Instrument Panel Left.
3. If no voltage is present, verify battery voltage is present on the Fuse 33 in the X51L Fuse Block Instrument Panel Left.
4. If present, refer to the latest version of GM bulletin PIT5391*. Inspect the splice J308 in the left door sill.

Tech Tip

Other issues can be start then immediate stall, Service 4WD, relay clicking, rearview camera inop, and DTCs for Ignition 1 voltage.

Important Take-A-Way:

Most technicians will know to check fuses, and commonly say all fuses are good (which they are). However, this archive gives 3 specific fuses to check, which allows the technician to not only verify the fuses stated are good, but in fact that the fuses are in place and if one fuse (Fuse 32) does not have battery voltage, directs a user to a GM bulletin and directly to the likely splice where the problem is.

Most Popular Fix:

Replaced Starter or Repaired Splice J308

Other Common Car Problems:

View more common car problems from the most popular manufactures including Ford, Dodge, Chevrolet, Honda, Toyota, and more. Read more

Also applies to the following Makes and Models:

2015 Escalade 6.2, 2016 Escalade 6.2, 2017 Escalade 6.2, 2018 Escalade 6.2, 2015 Escalade ESV 6.2, 2016 Escalade ESV 6.2, 2017 Escalade ESV 6.2, 2018 Escalade ESV 6.2, 2014 Silverado 1500 4.3, 2015 Silverado 1500 4.3, 2016 Silverado 1500 4.3, 2017 Silverado 1500 4.3, 2018 Silverado 1500 4.3, 2014 Silverado 1500 5.3, 2015 Silverado 1500 5.3, 2016 Silverado 1500 5.3, 2017 Silverado 1500 5.3, 2018 Silverado 1500 5.3, 2014 Silverado 1500 6.2, 2015 Silverado 1500 6.2, 2016 Silverado 1500 6.2, 2017 Silverado 1500 6.2, 2018 Silverado 1500 6.2, 2017 Silverado 2500 4.3, 2015 Silverado 2500 5.3, 2016 Silverado 2500 5.3, 2017 Silverado 2500 5.3, 2018 Silverado 2500 5.3, 2015 Silverado 2500 HD 6.0, 2016 Silverado 2500 HD 6.0, 2017 Silverado 2500 HD 6.0, 2018 Silverado 2500 HD 6.0, 2015 Silverado 2500 HD 6.6, 2016 Silverado 2500 HD 6.6, 2017 Silverado 2500 HD 6.6, 2018 Silverado 2500 HD 6.6, 2015 Silverado 3500 6.0, 2016 Silverado 3500 6.0, 2017 Silverado 3500 6.0, 2018 Silverado 3500 6.0, 2015 Silverado 3500 HD 6.0, 2016 Silverado 3500 HD 6.0, 2017 Silverado 3500 HD 6.0, 2018 Silverado 3500 HD 6.0, 2015 Silverado 3500 HD 6.6, 2016 Silverado 3500 HD 6.6, 2017 Silverado 3500 HD 6.6, 2018 Silverado 3500 HD 6.6, 2015 Suburban 5.3, 2016 Suburban 5.3, 2017 Suburban 5.3, 2018 Suburban 5.3, 2016 Suburban 6.0, 2017 Suburban 6.0, 2018 Suburban 6.0, 2016 Suburban 3500 HD 6.0, 2017 Suburban 3500 HD 6.0, 2018 Suburban 3500 HD 6.0, 2015 Tahoe 5.3, 2016 Tahoe 5.3, 2017 Tahoe 5.3, 2018 Tahoe 5.3, 2018 Tahoe 6.2, 2015 Sierra 5.3, 2016 Sierra 5.3, 2017 Sierra 5.3, 2018 Sierra 5.3, 2015 Sierra 6.2, 2016 Sierra 6.2, 2017 Sierra 6.2, 2018 Sierra 6.2, 2014 Sierra 1500 4.3, 2015 Sierra 1500 4.3, 2016 Sierra 1500 4.3, 2017 Sierra 1500 4.3, 2018 Sierra 1500 4.3, 2014 Sierra 1500 5.3, 2015 Sierra 1500 5.3, 2016 Sierra 1500 5.3, 2017 Sierra 1500 5.3, 2018 Sierra 1500 5.3, 2014 Sierra 1500 6.2, 2015 Sierra 1500 6.2, 2016 Sierra 1500 6.2, 2017 Sierra 1500 6.2, 2018 Sierra 1500 6.2, 2015 Sierra 2500 HD 6.0, 2016 Sierra 2500 HD 6.0, 2017 Sierra 2500 HD 6.0, 2018 Sierra 2500 HD 6.0, 2015 Sierra 2500 HD 6.6, 2016 Sierra 2500 HD 6.6, 2017 Sierra 2500 HD 6.6, 2018 Sierra 2500 HD 6.6, 2015 Sierra 3500 HD 6.0, 2016 Sierra 3500 HD 6.0, 2017 Sierra 3500 HD 6.0, 2018 Sierra 3500 HD 6.0, 2015 Sierra 3500 HD 6.6, 2016 Sierra 3500 HD 6.6, 2017 Sierra 3500 HD 6.6, 2018 Sierra 3500 HD 6.6, 2015 Yukon 5.3, 2016 Yukon 5.3, 2017 Yukon 5.3, 2018 Yukon 5.3, 2015 Yukon 6.2, 2016 Yukon 6.2, 2017 Yukon 6.2, 2018 Yukon 6.2, 2015 Yukon XL 5.3, 2016 Yukon XL 5.3, 2017 Yukon XL 5.3, 2018 Yukon XL 5.3, 2015 Yukon XL 6.2, 2016 Yukon XL 6.2, 2017 Yukon XL 6.2, 2018 Yukon XL 6.2

Author: Jim Watson

In 1972, Jim started his automotive career. He spent 17 years at Goodyear as a driveability technician and service manager. He has earned the ASE Master Tech of the Year Award. Jim is a member of the Service Technicians Society and teaches the Third-Year Automotive Program at a Minnesota technical college. He is certified ASE Master and L1.

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