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CUSTOMER SUPPORT & TRAINING

For Non-Billing Inquiries

Hours: Monday through Friday 8:00 AM to 5:00 PM Central Time
Phone: 1-866-996-8806 option 6
Email: [email protected]

For Direct-Hit® Mobile app support, you can ask questions directly in the app. Click the gear icon at the top right of the home page, choose Help and click Email Customer Support.

BILLING & ACCOUNT RECEIVABLES

For Receivable Billing & Account Inquiries

Hours: Monday through Friday 7:00 AM to 4:00 PM Central Time
Phone: 1-866-996-8806 option 4
Email: [email protected]