Auto Repair Shop Management
Streamlined, simplified, and more profitable
Identifix Shop Manager (ISM) auto repair shop software is a cloud-based system designed to simplify auto shop management. ISM empowers auto repair shops to be able to quickly generate repair orders, manage jobs, review inventory, and help them run more efficiently and profitably. Shops can easily generate profitable repair orders that provide transparent line items and information for their customers.
Grow Sales
Estimates
Parts Optimizer
Inventory
Advanced Analytics
Improve Efficiency
Digital Inspections
Shop Capacity
Digital Workflow
Employee Management
Customer Satisfaction
Digital Messaging
Customized Repair Orders
Remote Payment Options
Advanced Functionality
Service History
Past Recommendations
QuickBooks® Integration
Direct-Hit® Pro Integration
Identifix Shop Manager
Better technology creates better customer experiences
Boost your customers’ satisfaction by improving how they interact with your business. Identifix Shop Manager software provides auto repair shops with a best-in-class auto shop management solution designed to improve your customer’s interactions with your shop. By using text and email, customers are easily able to get repair order information and enjoy mobile payment options.
Clearly Communicate With Customers
Improve Customer Trust Through Transparency
Communication with customers is vital for building trust, providing clarity and transparency, managing expectations, addressing concerns, and ultimately delivering excellent customer service. Auto repair shops that prioritize effective communication are better positioned to succeed in a competitive market and foster long-term relationships with customers.
Auto Repair Shop Data
Keep Your Business Running Smoothly
You company information is everything. Identifix makes it easy and safe to change systems without losing any data. A dedicated Team assists you all the way throughout the process to ensure no data is lost, your team is trained and prepared, and your new processes are customized and ready to go!