Latest Updates

March 29, 2012

Summary:

 
We’ve made two improvements to printing information in Direct-Hit: a “Print All” feature in the bookmarks tab, and the elimination of a page break in the middle of a printed document image. There are also two enhancements to our Factory Scheduled Maintenance section on the Vehicle Home Page: the ability to select “Distance/Time” schedules (if they exist), and a link to maintenance reminder reset procedures (if they exist).

Click on each item below for more details.

• “Print All” feature in the “Bookmarks” tab DETAILS >

To print all your bookmarked documents in the past, you had to open each bookmarked item and print them individually. We made it easier with a new “Print All” button above the Search Results section of the “Bookmarks” tab so you can print all your bookmarked documents at once.

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• Improved document image printing DETAILS >
For easier viewing, OEM document images are now printed in their entirety on one page without being cut off at a page break. If an image is too large to fit at the bottom of one page, it will print at the top of the next page.
• “Distance/Time” schedule selection in Factory Scheduled Maintenance DETAILS >

In the past, you had to select a Customer or Technician plan, then click the “Change Plan” button to see if there were available “Distance/Time” schedules for a vehicle. Now a link to “Distance/Time” schedules (if they exist) is clearly displayed on the Factory Scheduled Maintenance section of the vehicle home page reducing the number of steps it takes to access the information.

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• Maintenance reminder reset procedures in Factory Scheduled Maintenance DETAILS >
Maintenance reminder reset procedures used to be associated with dashboard schedules. However when dashboard schedules didn’t exist, you couldn’t access the reset procedures. Now a link to maintenance reminder reset procedures (if they exist) is clearly displayed on the Factory Scheduled Maintenance section of the vehicle home page so they’re always at your fingertips.

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Posted in Updates

February 23, 2012

Summary:

 
We’ve made two improvements to the Hotline Archives: archives with opened documents now print more clearly, and the addition of Identifix Articles to the “Diagnostic Codes” section of the archives when available. Direct-Hit is also compatible with Android™ mobile devices. Last, we’ve added a “Dodge Truck (Ram)” option to our vehicle make dropdown since Dodge now markets their trucks under the “Ram” name.

Click on each item below for more details.

• Hotline Archive printing improvements DETAILS >
When printing a Hotline Archive when you have documents opened in-line with the archive, the archive information will print first followed by the documents for easy viewing.
• Identifix Articles included in the “Diagnostic Codes” Hotline Archive section DETAILS >

Our Carline Specialists have written hundreds of articles to help you on all kinds of vehicle issues. To supplement the “Diagnostic Codes” section of the Hotline Archives, we’ve included any articles that we have on the codes (if available) to provide you with additional insight from our own ASE Masters. Just click on the “+” next to the appropriate code to see if we’ve written any articles about it.

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• Direct-Hit compatibility with Android™ mobile devices DETAILS >

Direct-Hit is now compatible with Android™ mobile devices so you can access Direct-Hit right at the vehicle. Please review the information below for more details.

  • You may view Direct-Hit on Android™ mobile devices (phones and tablets) using their default web browser (which is simply called “Browser”). Within the Android™ Marketplace you can download other browsers such as Firefox, Opera and Dolphin, however we do not officially support anything other than Android™’s Browser.
  • The Android™ “Browser” does not support viewing a PDF in-line, in other words within an expanded list of items. Here you will see a message saying “Sorry, Android™ devices do not support displaying PDFs within a browser.” Identifix cannot address this limitation until the Android™ Browser adds this functionality.
  • To print, you must download Android™’s printing app (available in the Android™ Marketplace) that allows you to print over wifi. There is additional set-up required through your Android™ device that defaults the printing app as the printing service on your device.
• “Dodge Truck (Ram)” option added to vehicle make dropdown DETAILS >

In 2011, Dodge changed the branding of their trucks to “Ram Trucks,” no longer manufacturing trucks under the “Dodge” brand name. As a result, some Direct-Hit customers have had trouble finding Ram truck information. To make it easier, we added the “Dodge Truck (Ram)” option in the vehicle make dropdown in the “Create a New Vehicle” section.

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Posted in Updates

December 21, 2011

Summary:

 
Direct-Hit is now compatible with Apple® iOS mobile devices so you can access diagnostic, repair and maintenance information without leaving the vehicle. We also included a new “Fax Request Form” at no charge so you can request OEM documents that you can’t find it in Direct-Hit. Last, we enhanced the printing performance of Direct-Hit so your documents can load and print faster than ever before.

Click on each item below for more details.

• Direct-Hit is compatible with Apple® iOS devices DETAILS >

Direct-Hit is now compatible with Apple® iOS mobile devices so you can access Direct-Hit right at the vehicle. Please review the information below for more details.

  • You may view Direct-Hit on Apple® mobile devices using Safari in iOS (iPad/iPhone/iPod Touch). This excludes other Apple® mobile products such as the iPod Nano, iPod Classic because they do not use iOS as their operating system or have the Safari browser.
  • Apple® mobile devices do not support Flash media. If you attempt to load a flash file, you will see the following message: “Apple® mobile devices do not support viewing flash (.flv, .swf) files. Because of this limitation, we cannot display the document you are trying to view.” Identifix cannot address this limitation until the Apple® adds this functionality.
  • To print, you must have an Airprint enabled printer (specific models) and have it set up as a network (wifi) printer.
• Fax Request Form for OEM documents DETAILS >

If you can’t find an OEM Service Manual document – foreign or domestic – we’ll provide it to you at no additional cost (if available). Simply click on “Contact Us” at the bottom of any page in Direct-Hit. Then click the link to our “Fax Request Form” to request the information you need.

• Improved printing performance DETAILS >
We’ve enhanced the printing performance of Direct-Hit so your documents can load and print faster than ever before.

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Posted in Updates