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October 8, 2020


Every week, we review new fixes submitted by our Direct-Hit users and pick our favorite “Fix of The Week.” These are confirmed, experience-based fixes directly from technicians and shops. You can find this and more than 3.5 million other confirmed fixes in Direct-Hit with a 14-day free trial. This week, our favorite fix is for a 2014 Chrysler Town & Country with a blower motor that doesn’t work at higher speeds.

The Vehicle:

2014 Chrysler Town & Country

The Problem:

The blower motor only worked on low speeds even when the knob was set for higher speeds. No DTCs.

The Diagnosis:

I noticed the blower motor would mostly blow only on low speed with only intermittent times of regular speed. The customer had replaced the blower motor, resistor, and the HVAC control head. I scanned the HVAC module and retrieved no trouble codes. I tried to recalibrate the actuator doors and the recirculation door failed. HVAC data showed PWM 25 while the command was at seven. Turns out the recirculation door was broken, and the actuator was bad. I replaced the recirculation actuator motor and the door only. The door can be removed through the cabin filter. I purchased the recirculation assembly from the dealer, and it comes with an actuator and filter complete which is not an expensive part. I removed the door and actuator and installed new ones.

The Solution:

Replaced the recirculation actuator motor and door.


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