The master technicians on the Identifix Repair Hotline have stood in your shoes with an average of 15 years of automotive experience. Click on any of our Carline Specialists below to learn more about their background and specific areas of expertise.

General Motors: Chevy, Buick, Pontiac, Oldsmobile and GMC Truck

Mark started in the car business before he could legally drive, working at a full service gas station and repair business in a small farming community. He attended post high school education for the automotive trade and a specialized automotive program concentrating on drivability and electrical. He continued working at independent repair facilities through school and then went on to spend 12 years at a Chevrolet light duty/GMC medium duty dealership. Mark has numerous Chevrolet certifications, has been ASE certified for more than 25 years and is master certified with L1 and R-134 refrigeration and Mobile Air Conditioning Society (MACS) certified.
Bill's automotive diagnostic experience began in 1985 at a Buick dealership. He is a certified ASE Master and L1 technician with 25 years of diagnostic experience. Bill has 13 years of Buick experience and is a certified Buick Service Master Tech. Outside of work, he enjoys outdoor activities: camping, hiking, canoeing and kayaking. He also enjoys traveling and visiting new places. Closer to home, Bill likes to cruise around in his 1968 Camaro convertible, weather permitting.
Chris went through the GM ASEP program at Dakota County Technical College where he graduated top student in the class. He earned his AAS degree by taking general education classes at Inver Hills Community college. He then interned and worked at a Pontiac/GMC dealership for a few years, moving on to work at two independent shops before coming to Identifix. Chris is certified ASE Master and L1. In his spare time Chris likes to restore and work on 60’s and 70’s muscle cars. He has restored a 67 Camaro SS that he modified with a supercharger and a fuel injection system. He enjoys cruising and taking the Camaro out to car shows on the weekends when time allows.
Dave started his own business, 'Metro Mechanics - Auto Repair at Your Home' in the 1970's to pay for college! In 1978, he moved to a permanent location with 5 service bays as owner/technician with several employees, until selling the business in 1987. He continued his career as the lead diagnostic technician for a local garage until starting with Identifix in the fall of 1989. His credentials include a B.S. in Business from the University of Minnesota. He also attended College of Technology in Minneapolis. Dave worked with A.S.E. developing questions for the L1 test. Along with advanced training in many areas from Dunwoody including automotive electronics, diesels, hybrid systems and emissions, he is Master ASE Certified including L1. In his time at Identifix he has worked in various positions including the Bayes product development team, manager of marketing, and a GM team member. When not at work, he enjoys biking, reading and travel and also volunteers for a local foundation working with at-risk youth.
In 1972, Jim started his automotive career, spending 17 years at Goodyear as a drivability technician and service manager. He has earned the ASE Master Tech of the Year Award. Jim is a member of the Service Technicians Society and teaches the Third-Year Automotive Program at a Minnesota technical college. He is certified ASE Master and L1.
John earned his 2-year Automotive Technician degree, as well as his 1-year Automotive Diagnostic Technician’s certificate, and is an ASE Master Certified Technician with the following credentials: A1-A9 plus L1, L3, and an A/C Refrigerant Handling certification. John is an Oldsmobile and a GMC Master technician, and is a fully trained Saturn technician. He is also a member of the Society of Automotive Engineers and has the SAE Certificate of Competency for Advanced HEV Diagnostics. John worked in the aftermarket as well as in new car and truck dealerships, totaling many years of experience. While at an Oldsmobile/GMC dealership, he was a light line technician specializing in electrical and drivability work, as well as HVAC and other light duty repairs. Then while working for Saturn, John was responsible for working on all aspects of automotive repair, but specialized in diagnostic work, electrical repair, drivability, automatic transmission diagnostics and repair, and internal engine failure diagnosis and repair.
Ken graduated from Indian Hills Community College in the top of his class with a degree in automotive repair. Ken worked for Buick, Chevrolet, Cadillac, GEO, and Oldsmobile dealerships, and owned his own business for 5 years. He is certified ASE Master Car, ASE Master Medium/Heavy Truck, ASE Advanced Level Specialist and is also a GM Master Technician. Ken has served on numerous projects and committees, since coming to Identifix. He also has held simultaneous team leader positions in Asian and GM for a total of 7 years. He served on the advisory council for the automotive program at Indian Hills Community College in Iowa, and for Century College in the Twin Cities. He likes working with robotics and anything electronic, this includes making his own circuit boards and programming micro controllers.
Kevin began his automotive career in 1972, and has earned numerous Service Guild awards as a GM Diagnostic Technician. He graduated from a GM training center, and attended vocational school for automotive repair. Kevin has 7 years' independent garage experience. His dealership experience includes Buick, Oldsmobile, Pontiac and GMC truck, for a total of 33 years GM experience, 20 of which were drivability and electrical specializing. Kevin has served on numerous technical school advisory committees and was chosen to judge vocational skills tests. He is certified GM Drivability, Diagnostic and Emissions, and ASE Master and L1. Previous hobbies include street rods, highlighted by building an award-winning 23 T-bucket roadster from the ground up, and drag racing (he was part owner of a dragster and currently owns a ‘48 Anglia street rod). Kevin also mentors middle school and high school age kids who show interest in the repair industry.
Lester's dealership experience started in 1980 and includes Buick, Chevrolet, GMC, Oldsmobile, and Pontiac. He has earned Buick Service Master, Chevrolet Master Technician, and Pontiac's Service Guild awards. He is certified ASE Master and L1, as well as GM Compressed Natural Gas certified. Les spent 2 years in a repair shop associated with the high school he attended, one year each in auto body and mechanical. They did actual production work for customers 4 hours a day each afternoon, 5 days a week; Les did his first head gasket on a 1976 Honda Civic. He continues to fix cars for a small group of friends and relatives. Les has also served as technical advisor for a small local repair shop, and continues to work there on a limited basis. Until recently, he was also a member of the Lay Automotive Advisory Council for Central Lakes College. Currently, Les serves on a community outreach program associated with the church he and his family attend (this included a trip to Waveland, Mississippi after Hurricane Katrina.). He is also a writer, and enjoys researching the history of different cultural time periods.
Ralph started his automotive career in 1981. His education includes Pine Technical College, Alexandria Technical College, and an AA degree from Inver Hills Community College in Minnesota. Ralph first worked for two summers as an apprentice at a state park, where they worked on everything from a weed whip to a road grader. On completion of his tech education, he worked at a Chevrolet dealership for a short time, then moved on to a Chev/Pontiac/Buick dealership, and also finished a one-year specialty program at Alex Tech. After that, he worked at a large Chevrolet dealership that allowed him to specialize in drivability, electrical and HVAC. His dealership experience includes Buick, Chevrolet, and Pontiac. He holds GM training certifications in ABS/Brakes, AWD/4WD, Body Controls, Climate Control, Diesel Drivability, Electrical/Electronics, Fuel Systems, Ignition Systems, and Transmissions. Ralph is certified ASE Master and L1, with 24 years of GM diagnostic experience, and has been active as an automotive instructor for 26 years.
Rolf’s automotive career began in 1985. He graduated from Dunwoody Institute in the top 10% of his class, and was asked to serve on the Dunwoody Automotive Advisory Board after graduation. Rolf spent 22 years employed in Cadillac and Pontiac dealerships with electrical and drivability diagnostics as his specialty. His credentials include GM factory training certifications, as well as numerous GM Service Guild and Cadillac Craftsman League awards. He also holds ASE Master and L1 certifications. Outside of work, Rolf has served on the board of directors at his church and is currently the men’s ministry leader there. In his spare time, Rolf enjoys tennis, bicycling, reading, playing the trumpet, and traveling with his family.
Having been raised on a farm, Bill always found things that needed repairing and he worked with his dad and grandpa to fix whatever failed. He remembers helping with the rebuild of a 6-cylinder tractor engine at age 8! Then as a teenager who needed wheels, he needed to get the car to go and keep it going, so repairing his own vehicle became a main focus for him. Bill graduated with a 2-year degree in automotive repair from Pine City Vocational Technical Institute and went on to land his first job at the GM dealer in Mora, MN. He worked here for 4 years, then another 4 years at a GM dealer in Coon Rapids. Bill has spent time with additional, ongoing training at the GM Training Center for specialty diagnostics, specialized electronics training and other classes over the years. In 1990 he was sought out by our founding company, Autoline (which made a very good impression on him), and he has been with Identifix ever since. Bill is certified in the following areas: ASE Master Tech, L1, and HVAC. Outside of work, he enjoys spending time with family doing “whatever we can dream up”! He also likes riding ATVs, driving his Pontiac Solstice, and working and hunting on his recreational property.

Ford: Ford, Lincoln and Mercury

Terry attended Pine Technical College. After graduation, he started working at Tousley Ford, one of the largest Ford dealers in Minnesota, and remained there for many years until starting at Identifix in May of 2008. Terry is a Ford Senior Master Technician and ASE Master and L1 Certified. Terry worked with Ford on their Quality One and Tech Review Boards, and also on their 6.0l PowerStroke quality improvement program.
Dave started his career in 1986, working for Ford, Lincoln and Mercury dealerships. He is certified Ford EEC IV and EEC V, and ASE Master and L1. Dave has conducted seminars at CARS convention, AASP convention (and for the Dyno club, way back when). His hobbies include canoeing and camping, hunting, fishing, hiking and just about any other outdoor activity.
Jeff's career began in 1973 at International Harvester Trucks, where he served as a tech for 6 years and then as a service manager. After his positions at IH, he worked for Ford dealerships, where he was a Sr. Drivability and Electrical tech for 14 years. Jeff came to Identifix in 1994, only leaving for a one-year stint as a Service Manager before returning to Identifix. He is certified in Ford EEC I through V, Brakes, ABS systems, SRS systems, Climate Control Systems, Advanced Electronics, 7.3L and 6.0L PowerStroke Diesel, as well as ASE Master and L1, and MACS certification. Jeff loves camping, deer hunting, and viewing the many waterfalls along the North Shore.
Paul spent several years working for Ford dealerships after graduating from tech school. He was also a technical writer for an automotive service equipment manufacturer between employment campaigns with Identifix. Paul is Ford EEC certified and ASE Master and L1 certified.
Growing up on the West coast, Dave helped his father repair the family car and also tinkered with neighbors' lawnmowers. After graduation, he pursued a technical education by attending Auto Shop in Woodland Hills, CA, and also earned his Bachelor's degree from CA State University at Northridge. After graduation, Dave began his automotive career at a small independent garage and stayed there for about 15 years. He then held positions as a tech and also a shop foreman in dealerships for 10 years. Rounding out his technical abilities, Dave was also an aircraft mechanic for about 5 years and is a certified Airframe and Powerplant Mechanic as well as an ASE Certified Master Technician. His interests outside of work include Formula 1 racing, drag racing, motorcycle riding (street), and travel.

Chrysler: Chrysler, Dodge, Jeep, Plymouth and Mitsubishi

Keith graduated from Century College with a degree in Automotive Service Technology. He worked in automotive dealerships for 20 years, when he accepted a position as shop foreman for an independent repair shop. Keith was foreman for a number of years before taking a break for a period of time when he was an associate pastor at a local church. Keith is ASE certified in A/C Recovery and recycling, Certified Master Technician and L 1 with over 42 years of experience. He enjoys spending time with family and taking long trips with his wife on his motorcycle, touring the area.
Arlen started working on cars when he was 14 years old and then began his dealership experience in 1978. He has worked in Ford, GM and Chrysler dealerships where he gained heavy line and diagnostic experience. After turning 30, he studied mechanical engineering for 7 years, part time while still working full time. He started working at Identifix in 1997. He is an ASE certified master technician and L1 certified. His hobbies include hunting, fishing and riding motorcycle.
Dave started his automotive career while in high school working at parts stores and taking classes at Hennepin Tech in Eden Prairie, MN. In 1995, Dave started working at an engine rebuilding machine shop initially as an engine disassembler before moving to an engine builder position. Dave worked for Chrysler, Dodge, and Jeep dealers for 14 years as a level 4 certified Chrysler tech until coming to Identifix in 2012. In his spare time, Dave enjoys visits from family, watching movies together, and grilling on the weekend.
Jim has been in the automotive industry since 1987. He earned his degree in Automotive Technology from Hennepin County Technical College and is an ASE Certified Master Technician and L1 Certified. He spent the first few years of his career in a Ford dealership and then the past 20 years in independent shops. He took a brief detour into the IT industry before returning to what he does best – automotive repair. Jim joined the Identifix team in 2012. He participates in extensive continuing education in the industry through seminars and workshops. When he is not fixing cars, he prefers to attend his kids’ sporting events or testing his physical endurance on his racing bike or cross-country skis.
Michael began his automotive career in 1979; his experience includes Chrysler, Mitsubishi, Porsche, and Saab. He has been a mechanic on Chrysler products for 15 years, but he's also worked with VW, Porsche, and SAAB for a few years of dealership experience. Michael has worked at several independent establishments on just about anything that got dropped at the door. He has a total of twenty years of tech experience, not counting his current position, and is certified ASE Master.
Steve began his automotive journey at a young age helping his father tinker on the family’s 1972 Oldsmobile 442. His passion continued throughout high school by making performance modifications on street cars. Steve’s quest for knowledge continued at Hennepin Technical College in Brooklyn Park, MN where he graduated with an A.A.S. degree in Automotive Technology. He was nominated by his instructors to participate in the VICA (Vocational Industrial Clubs of America) skills competition. Steve’s professional automotive career began in 1999. His experience includes working as a technician at an independent repair shop specializing in drivability and electronic systems. Steve keeps himself extremely busy on the nights and weekends, he flies high powered model rockets, plays in a competitive adult hockey league, enjoys recreational boating, and taking long drives in his Mazda Miata.

Asian: Toyota, Nissan, Honda, Mazda, Acura

Guy began his automotive career in 1989. His experience includes working at Isuzu, Mazda, and Subaru dealerships as well as owning and operating an independent shop for two years. Guy grew up in his father's automotive repair shop in Texas and has been working on cars since he was 14 years old. He went to Texas State Technical College after high school and obtained an Associate's Degree in Automotive Technology. After tech school he worked in a multi-line Japanese car dealership where he became familiar with Mazda, Subaru, Isuzu, Suzuki, Kia and Diahatsu. His specialty carlines were Mazda and Isuzu, both of which he is Master Certified in. He has his ASE Master Tech certification as well as the advanced L1. Outside of work, he enjoys fishing and mountain biking and spending time in the beautiful Minnesota outdoors.
Brad started his automotive experience in 1985, including working for Dodge, Jeep, and Toyota dealerships; Chrysler for a year and Toyota for 11 years. Brad serves on the Dunwoody Institute Advisory Committee. He also teaches Third-Year Advanced Drivability, and ABS and SRS classes at St. Cloud Technical College as well as teaching independently for the MSSA, ASA, Dyno club and at technical colleges around the state and has held seminars at SEMA on Toyota systems. Brad is certified ASE Master and L1. He was team leader at the last Toyota dealership he worked at and at Identifix for 10 years, and is also a Toyota pro technician. Brad has numerous certificates from extended learning and independent training seminars. He also races Motocross, mountain bikes and loves to drag race his 1969 Camaro (one of two ‘69s that he owns!).
Eric began his automotive career in 1991. His experience includes working at Isuzu, Subaru and Kia dealerships, and he is certified Isuzu and Subaru Tech. Eric's first experience working on cars was when he purchased his 1970 model Dodge Charger. After graduation, he went to Texas State Technical College in Waco, Texas, earning a certificate in Automotive Technology. Waco Auto Imports then hired him full time to work on Isuzu, Mazda, Subaru, Suzuki, and Daihatsu. In 1993 he began working at John Eagle Isuzu where he specialized on Isuzu vehicles. After being offered a job at Crown Motor, he gave up big city life and moved back home to Tyler, Texas for 6 years. While at Crown he worked on Isuzu, Subaru, VW, and Kia. He also received his ASE Master Certification, and became an Isuzu and Subaru factory trained technician. In 1999, Eric began work at White Bear Acura, Isuzu and Subaru, in White Bear Lake, Minnesota, where he earned his L1 certificate. A year later, the family pulled up their Texas roots and moved to Minnesota. Eric enjoys playing softball with the guys, riding his GSXR 1000, camping with the family and likes to cook.
James grew up in the country where something always needed to be repaired. His Dad could repair just about anything and at a young age James followed him around watching and “helping.” This led to an interest in anything mechanical. Just to keep James busy, his Dad would give him things to take apart, even in grade school. He attended St. Cloud Technical College, and James started working at a multi-line dealership as a full line service tech after graduation. There, he worked on GM, Nissan and Hyundai, eventually earning his ASE Master and advanced L1 certification in addition to his Nissan Master certification. He loves to spend time with his family, and fishing, riding ATVs, and working in the garage take up most of his free time.
Joe’s interest in cars began when one of his best friends and his father were working at a Valvoline store. He started working with them and just enjoyed learning how cars worked. Joe went on to complete his automotive technical education at Hennepin Tech. His first real automotive job was at Goodyear. After Goodyear, Joe worked for a Honda dealer for 5 years. He has his ASE Master certification, is also a Honda Master Technician, and holds an advanced Hybrid/Electric Vehicle Degree from SAE. Joe was sought out by Identifix early in 2014 and he has been part of the Asian team since then.
Paul started his career in the automotive industry in 1981 working in various automotive shops. After graduating from Hennepin Technical Centers, he was honored by NIASE for the highest score of their spring testing. Paul later accepted a job with a local Toyota dealer where he worked for almost 20 years as team leader, while gaining extensive knowledge of Toyota and Asian diagnostics and repairs. He obtained Master Diagnostic Technician status as well as Hybrid Vehicle Certification and holds the accreditation of AASE Certification – Master Technician (A1-A8 and L1). Paul often assisted Toyota Field Service Engineers with diagnoses of new vehicle issues and was recruited by Dunwoody Technical College to teach specialized Toyota courses in Automotive Transmission Diagnosis and Advanced Drivability Diagnostics. Outside of work, Paul enjoys hiking with his dog, feeding the deer and pheasants on his 5 acres, woodworking and building specialized tools.
Paul began working in a Nissan dealership in 1981, and he also spent a short time as a service writer, a fleet service technician and a technician in an independent garage. He is a certified Nissan Master Technician and ASE Master and L1. Paul has done some automotive teaching at night at a local Technical College as part of their education extension program. He enjoys spending time with his family, going to church, fishing, being involved in the Boy Scouts (Assistant Scout Master and Brotherhood Member in the Order of the Arrow) and going to plays.
Bob worked at an independent repair facility while attending Century College. After graduating with a degree in Automotive Technology, he began working at a Hyundai, Nissan, Subaru dealer specializing in Hyundai. Bob remained at that dealership for 10 years before moving on to a Hyundai and Dodge dealership, where he stayed for 9 years before joining Identifix. Bob is a certified Platinum Hyundai technician as well as an ASE Master and L1 technician. Bob has built and destroyed a few mud trucks and enjoys time with his family going camping, fishing, hunting, snowmobiling and motorcycling.
Todd started his automotive career as a technician at a tune-up specialty shop, where he was introduced to oscilloscopes and 4 gas analyzers. He had the opportunity to participate in the GM ASEP program, graduating to become a Cadillac Journeyman technician and then an accomplished Sr. Master Subaru technician. Along the way, he acquired his ASE Master, L1, L2, Alternative Fuels and Medium/Heavy Truck Technician certifications. He is also an AMI Accredited Automotive Manager (AAM). Todd performs technical training and writes articles for automotive trade magazines. He is also the founding member of MNSubaru.com, a Subaru based enthusiast club with over 500 members; he’s all about helping technicians and car owners. Outside of work, Todd administers the Car Care Ministry for his church.
Wayne’s automotive career includes a number of dealership experiences: Honda, Toyota and Mazda, with over 30 years' total. Wayne has received the distinction of Honda Master Technician, Bronze Level and Toyota Master Diagnostic Technician. He is a certified ASE Master and L1 and Alternate Fuels technician. Wayne also served as a service writer early in his career. He has taught classes on Honda and Acura systems at the ASA of Missouri/Kansas, and at the VISION Hi-Tech Training & Expo in Overland Park, Kansas. Outside of work, he likes to play golf and spend time with family.
Bob worked at an independent repair facility while attending Century College. After graduating with a degree in Automotive Technology, he began working at a Hyundai, Nissan, Subaru dealer specializing in Hyundai. Bob remained at that dealership for 10 years before moving on to a Hyundai and Dodge dealership, where he stayed for 9 years before joining Identifix. Bob is a certified Platinum Hyundai technician, as well as an ASE Master and L1 technician. Bob enjoys spending time with his family, fishing, hunting, snowmobiling, riding his Harley, and cruising in and working on his 65 Chevy C10.

European: Volkswagon, Audi, BMW, Mercedes, Jaguar

Adam started in the automotive industry in 1992, attending Lincoln Technical Institute at nights. He also worked during the day as a mechanic’s helper. From there he went on to working at independent repair shops, and then to working nights for a Chevy dealer. After one year he was offered a position at their new Acura store. He quickly moved up to a working shop foreman title, but after many years of Washington D.C. traffic, a change was in order. He decided to leave the East coast and head to the Midwest; where he went to work at Burnsville Volkswagen, staying until the fall of 2011, when he came to work for Identifix. Adam is an ASE certified master technician, and also has held certifications for VW, Chevrolet, and Acura. In his spare time, he enjoys camping and fishing, and other hobbies include the guitar and gardening.
Adam started working with cars and taking classes in high school, mainly due to the fact that his first car, a 1972 VW bus, never ran properly. He participated in the Minnesota 2001 Ford/AAA Student Auto Skills Hands-On competition, finishing in 3rd place. Adam attended school at Universal Technical Institute and graduated from the Auto/Diesel/Industrial program, and worked at a Honda/Volvo dealership while attending school. After graduation at UTI, Adam worked at an independent shop for 6 months, fixing anything that came through the door. During that time, he and a couple friends started Straight Line Specialties, an aftermarket tuning and fabrication company that is still running to this day. Wanting a more secure future, he left the business venture to attend Volvo SAFE graduate school, and then worked at another Volvo dealership for 3 years as a journeyman technician. During that time, he achieved a proficiency rating of Certified Technician and Volvo Master Technician. In his spare time, Adam enjoys racing R/C cars, being outside, working on his house and spending time with his dog.
Brian began his automotive career in 1994 by attending the Dunwoody Institute in Minneapolis, MN. and working at various automotive repair centers. After graduation he went to work for a Ford/Lincoln/Mercury dealership for 5 years at which time he moved on to a Mercedes Benz dealership for 6 1/2 years. His qualifications include Mercedes Benz Master Certified Technician and ASE Master Certified Technician. Brian likes to go snowmobiling, fishing and hunting. He also enjoys camping with his family.
James began to learn the trade during high school in the 1960s when he had the opportunity to work part-time in a repair shop fixing Volkswagens. The small, independent shop environment allowed for plenty of hands-on learning which, after a brief detour into a Music Education degree program, turned into full-time repair shop employment. Jim spent the next 21 years primarily in two repair shops where he broadened his expertise to all European makes, from Alfa Romeo to Zamboni. As vehicles became more complex, it was clear that training and information were the keys to a long-term, successful career. In 1996, James chose to specialize in BMW at Motorwerks BMW, and remained there until 2000 when he took a break to work on the Identifix Repair Hotline for one year. Then after returning to Motorwerks, James expanded his knowledge to Mini Cooper, becoming certified level 1 in BMW, Master in Mini Cooper, and participating in troubleshooting contests for BMW and Mini in the United States, Ireland, Finland and England. In 2014, James rejoined Identifix as part of the European Carline Team. In addition to his Music Education degree, James has been ASE certified Master and L1 and is continuing his ASE recertification.
Jim began working at independent shops in 1978, where his primary responsibilities were drivability diagnostics of European and Asian vehicles. Jim's certifications include: Certified Master Automotive Technician with L1 Advanced Diagnostic Certification, Bosch BSC3 Automotive Diesel Injection, Ignition and Start Charge Systems certified, Goodyear Advanced Automotive Electricity and Electronics, Goodyear Automotive Diagnostic Specialist certified, Goodyear Import Fuel Injection certified, Hickok EEC-IV, CFI, EFI, DIS, EDIS Computer Controlled Electrical and FI Systems certified, MAC, Mobile Air Conditioning Society Certification (MACS). Jim has authored service articles for such publications as Auto Inc. and Motor Service Magazine, appeared as a guest speaker and featured discussion panel member on a syndicated east coast automotive radio talk show and is a regular contributor to the Identifix technician newsletter. He also conducts training classes and seminars on a regular basis. Some of the groups he has trained include: the Automotive Service Association of Minnesota, the Automotive Service Association National Convention (CARS) and the Automotive Service Professionals Association of Pennsylvania and Kansas. Jim also has served on the Hennepin County Vo-tech Automotive advisory committee and as a judge at the annual VICA Automotive Skills Olympics. Away from work, he plays string bass in the Bluegrass/Gospel band Singleton Street, enjoys hunting, sporting clays and other outdoor activities, dabbles with home computers and tries to keep up with his 2 sons.
Lee’s experience in the automotive field began during his high school years where he worked at a parts store and a Standard gas station in their repair shop. He had 2 years of post-secondary education in his school’s Automotive Repair Class. After high school, Lee graduated from the 2-year Automotive Program at Dunwoody Technical Institute in Minneapolis, MN. After graduation he went to work at a VW dealership for 9 years and also repaired Zambonis in the evening. He then moved on to a BMW dealership for 5 years before returning to Volkswagen. Lee also has experience as an Automotive Service Advisor for Volkswagen and independent repair shops. Lee is also a 5-year board member of Independent School District 171 and volunteers for that district’s Gifted and Talented education program.
Even at an early age, Danny liked taking things apart to figure out how they worked. Since his parents’ cars didn’t break down very often, helping friends out during their beginning years of driving was a big deal to him. His technical education took place at Universal Technical Institute in Illinois, where he graduated from the Volkswagen program with an emphasis on automotive diesel industrial. Danny worked at Burnsville Volkswagen for 10 years and earned his factory trained certification (he is also current with his ASE certification), then moved to take a position as an engineering tech/service technician in Alabama. He missed the north country though, and returned home to work for a year at Burnsville Volkswagen again before being sought out by Identifix in 2015. Danny just bought a kayak this year and likes to fish for bass every chance he gets.
Mike grew up in a shop; his father has owned repair shops since before he was born and kept Mike busy taking apart old distributors or carburetors. (He still finds himself disassembling non-functional components to figure out why they’re not working!) After spending most of his high school years in the shop, he added traveling back and forth to Duluth Tech here in MN for formal technical automotive training. Mike’s first official job was cleaning up at a local transmission shop at age 13 but he quickly moved on to draining fluids and pulling transmissions to help rebuild them. A couple years later he got more experience at another small shop called Motor Critters, helping rebuild engines. After high school he tried construction for a while in FL but continued working on cars at home. Mike moved back to MN and started a job at Autopia, with his father, where he achieved his first 5 ASE certifications while working on everything from DeLoreans to Ferraris. He also worked for a Honda dealer, and an Isuzu Nissan dealer for about 6 years each, holding his L1 Master at the time. Mike went on to run a 3 bay shop, and then worked at a European shop in Minneapolis for about 8 years. He came to Identifix in 2016 and loves helping other techs, sharing what he’s learned. In his spare time, Mike likes to build motorcycles and restore old cars.
Chris became interested in cars when he was about 8 years old; his brother who was drag racing had him replace a transmission modulator valve on a drag racing car (a 1964 Chevrolet SS)! Chris graduated from Des Moines Tech and Diesel and his first professional tech job was at Lamberts imports working on BMW, Saab, and Fiat, also in Des Moines. His career has also included work on heavy diesel and gas equipment. He has many certifications including: ASE certified L1 Master Technician, Hybrid certification, and some SAE certifications. He has extensive training from Bosch and has been to BMW factory training where he became a certified BMW Technician. Chris has taken supplemental classes and training through UTI as well. A simple phone call from Identifix brought Chris to his team. He had been familiar with Identifix for a long time, and the prospect of helping many other technicians diagnose and fix vehicles was appealing. He knew his experience as a shop foreman would come in handy. Chris’ interests outside of work include racing, technology, and electronics. He races both cars and motorcycles professionally (and has for 14 years). He has also been a crew chief for SECCA and IIRA and IMSA racing associations.