technicianGET FREE IDENTIFIX PRODUCT TRAINING

Has your shop just made an investment in an Identifix repair data or shop management system? Are you looking for a quick, comprehensive and easy to understand training session? All Identifix customers receive free, unlimited product training via our 30-minute demonstration and training webinars. Learn to reduce diagnostic time, save labor hour and run a more efficient shop—classes are available daily.

Interested? Simply click on your preferred course, date and time below to register now.

What is Direct-Hit Technician Training?

If you are a technician using Direct-Hit by Identifix, this live class will show you how to access traditional information like wiring diagrams, connector views, and remove / replace procedures—as well as over 1 million confirmed fixes collected by technicians just like you from our award-winning Virtual Technician Hotline.

 

What is Direct-Hit Advisor Training?

If you are a Service Advisor using Direct-Hit by Identifix, this live class will show you how to access factory scheduled maintenance plans and present them to customers, calculate parts and labor, and write professional estimates—as well as use Direct-Hit to identify intermittent or hard-to-diagnose issues.

 

What is Direct-Shop Training?

If you are a shop owner or manager using Direct-Shop by Identifix, this live class will show you how to generate repair orders, create estimates and develop invoices—as well as manage shop supplies, taxes, fees and even employee information.