Best for: Hobbyists and student technicians
Direct-Hit DIY gives you the same original manufacturer repair information that professionals use, including maintenance schedules, repair and replace procedures, and wiring diagrams – for your specific vehicle. Using Direct-Hit DIY means having specialized access to spend less time searching, and more time repairing or servicing your vehicle.
$24.99/ month
Select Vehicle *
Best for auto repair shops
Access to all vehicle years, makes and models available
$209 /month
$209 for the First 2 Months,
then $229 Monthly
Limited Time Online Offer
Regularly $249/month
Best for auto repair shops and technician training
Access to all vehicle years, makes and models available, plus training videos
$219 /month
BEST DEAL
$219 for the First 2 Months,
then $219 Monthly
Limited Time Online Offer
Regularly $299/month
Subscribers to Direct-Hit® DIY can access the platform via the website by clicking in the top navigation “DIRECT-HIT® LOGIN” or going directly to https://dh.identifix.com/
You can contact Customer Support Monday through Friday 8:00 AM to 5:00 PM Central Time at 1-866-789-4285 option 6 to confirm your username(s).
You can reset your password by the following:
Your Direct Hit login screen. Just click “Forgot Username/Password?” Enter your username and answer the security questions. You will then enter your email address to receive a reset password link.
You can contact our Customer Support Team by phone. They are available Monday through Friday from 8:00 AM to 5:00 PM Central Time at 1-866-789-4285 option 6. You can also contact them by email at [email protected]
Identifix Direct-Hit DIY is a web-based, online tool available for vehicle repair. It can be used on PC, Mac, Tables and Mobile Devices to accommodate the different requirements of a home. Direct-Hit DIY access does not require downloads or installation.
Yes, Direct-Hit DIY cloud-based, meaning access will require an internet connection.
Yes. Content is regularly added from many different sources. We continually add content providing more repairs, newer vehicles, and OEM content helping to create better outcomes.
When on the site, click on “Contact Us” located on the lower part of the page. Under Product Support & Training, click on “Use our Contact Form”. Fill out the form and someone will get back to you in the order it is received.
You can also contact our Customer Support Team by phone Monday through Friday 8:00 AM to 5:00 PM Central Time at 1-866-789-4285 option 6 or email at [email protected].
For security reasons, we create what we call a ‘Session’ that identifies you and your right to be on the site. Sometimes, your session becomes invalid, and you can no longer use the site until you log back in. When on the site, click on “Contact Us” located on the lower part of the page. Under Product Support & Training, click on “Use our Contact Form”. Fill out the form and someone will get back to you in the order it is received.
You can contact our Customer Support Team by phone for assistance. They are available Monday through Friday from 8:00 AM to 5:00 PM Central Time at 1-866-789-4285 option 6.
You will want to contact our Customer Support Team by phone to verify your account information. They are available Monday through Friday from 8:00 AM to 5:00 PM Central Time at 1-866-789-4285 option 6.
You can cancel at any time, but please make sure your request is submitted prior to your next bill date. There is no pro-rating due to the subscription being month to month.
When on the site, click on “Contact Us” located on the lower part of the page. Under Customer Service, click on “Use our Contact Form”. Fill out the form and someone will get back to you in the order it is received.
Our Customer Support Team is available Monday through Friday 8:00 AM to 5:00 PM Central Time at 1-866-789-4285 option 6. You can also contact them by email at [email protected].
Can’t find the answer you’re looking for?
Call us at (866) 530-5361. Available Monday–Friday, 7am–7pm CST
Or contact us here.
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