Build customer confidence with Direct-Hit Service Writing. Direct-Hit makes it easier to identify potential problems that may arise on your customer’s specific vehicle. It also helps you to quickly find the labor information you need to provide a consistent and accurate quote.
| OE Glovebox maintenance recommendations, catch-up maintenance and reliability problems presented in a customer friendly report. Technician report has specifications, parts and labor times to easily perform maintenance service. |
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| An industry standard: twenty-two years of Labor Times that take into account vehicle age plus parts wear and tear |
Suggested Severe Times when varying vehicle conditions require extra time |
| Testing and Diagnosis Times where applicable |
| Quick, easy-to-use look-up feature |
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| Regular and Severe Maintenance Schedules, with extended-view descriptions |
| Schedules help to ensure proper maintenance on customers' vehicles |
| Printable format can be attached to work orders and estimates |
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| Use this information when performing a pre-purchase vehicle inspection |
| Information facilitates problem discovery discussion with the customer |
| Helps you and your customer focus on what to pay special attention to |
| Printable versions can be given to the customer, attached to billing and kept in records |
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